Previous incidents

July 2026
No incidents reported
June 2026
Jun 03, 2026
1 incident

False Positive

Resolved Jun 3, 2026 at 11:37am UTC

A false positive alert was sent earlier today indicating proxies were down. This was incorrect and no proxies were affected. This happened due to an update that accidentally shipped without the endpoint which BetterStack monitors to ensure the proxy servers are live.
Jun 02, 2026
1 incident

Issue affecting new users attempting to purchase new plans and cryptocurrency...

Degraded

Resolved Jun 2, 2026 at 4:59pm UTC

Root cause has been identified and the issue has been fixed.

1 previous update
May 2026
May 10, 2026
1 incident

Proxies may be inaccessible to some users.

Downtime

Resolved May 10, 2026 at 4:55pm UTC

All proxies restored to normal functionality.

1 previous update